Just a few words to express my satisfaction with the superb engineering of the product and describe my interactions with the staff of Advantage Lifts.
In my opinion, the Advantage Lifts products are superb examples of thoughtful design. The double action safety lock system is a new upgrade which defines the attitude of the staff...safety first. The use of a power unit with normal residence voltage requirements means that the expense of ownership need not involve electricians. There is no need for compressed air to release the safety locks and the caster system makes it possible to move the lift to any location...with an appropriate amount of respect for gravity and momentum. Although made in China, the best steel is employed in the construction of the lifts and every effort is made to deliver the product without damage. The new safety valve in the hydraulic cylinder is another example of a fine upgrade. The installation videos are priceless resources for assembly of the units...an example of extremely thoughtful extra effort on the part of the staff.
All of my interactions with the members of the staff have been pleasant and professional encounters. Both Tony and Gordie have responded to my pleas for help with minor problems with speed and congeniality. Damage to the paint resulted in shipment of free samples of both the red and gray colors. Failure of an O-ring in the power unit resulted in shipment of replacements. E-mail messages requesting clarifications of assembly details were answered quickly...and direct telephone calls were answered promptly as well. In other words...exemplary customer service. The staff at Advantage Lifts are proud of their products and ready to make the customer experience a "no regret" scenario after the purchase as well.
If you need a lift of any type, consider the Advantage Lifts product line. I doubt that I could have had a better experience with a purchase from any vendor...especially one 1200 miles away.
Frank in Colorado
Last week I ordered an XLT-9000 after talking to Gordy a couple times on the phone, and during delivery, one of the decks was damaged by a forklift.
I took pictures and sent them to Gordy and had a response from him and Neil almost immediately...I received the new piece in <3 days. The response and corrective actions by the people and company were top tier!
I will be recommending your products to anyone that is looking for a lift and am excited to assemble it this weekend and stop laying under cars!
On Tuesday, your men installed my new XLT car lift. I just wanted to send a quick message to let you know that I am very happy with the lift. It is a beautifully built and designed piece of equipment, and I am sure that it will give many years of good service.
I also wanted to comment on the two young men that did the installation. They were cheerful, totally professional, and did a great job putting the lift together, showing me the ins and outs of using it and making sure that any questions I had were answered. As they left, they cleaned up and took all of the packing and debris with them. As soon as they arrived, I realized that, yes, I could have installed it myself, but the money spent to have them do it was a great investment. They could do in ten minutes what would probably take a full morning for me to do on my own.
Thanks! This has been a great experience.
Just a quick note to let you know I have received the lift and to say how satisfied I am with the lift and service. I bought the lift 4/4/18 while you were at the Mecum Auction in Houston. I was told delivery would be in "a couple of weeks". I received a call from Louis about a week later to set the appointment for the afternoon of 4/19. I received a call about 8:00 today from Louis, asking about moving the appointment up, as the earlier appt. had been postponed and he was in the process of having my equipment loaded.
"Bring it On!!" Louis arrived a little after 9:00 (Houston traffic is a bear) and went right to work. We were testing by about 12:30 and Louis was headed back to pick up more units for delivery.
To say I was happy, would be an understatement. Quality of the installation and setup was great, instructions simple and to the point. I couldn't have asked for more. Louis was a gentleman as well as a very qualified installer. Having 40+ years in various service-related businesses, I would rate him extremely high, and I was very impressed.
Louis came by yesterday and changed out the cylinder. I really appreciate you guys standing behind your product. I've always been a fan of your company and the lift and am even more so now. Thanks again and tell Tony I'll see him in Kissimmee next month.
I just wanted to say thank you for getting me a lift last week. It was well packaged and everything went together smoothly. Took less than a day to put together. I am more than happy with the quality.
I purchased the model SS-9000HD which is a 4 post auto lift. This lift was planned for my home 2 car garage attached to my residence. The entire process from purchase to use could not have been easier. I simply chose the lift that would work best for my situation, placed the order, and a few days later it was up and running at my home. I had the choice of installing it myself or have it installed for me. I chose to have them install it. The only thing I had to do to the lift was drive my car on it. They took care of everything else. I did place several calls to the company both before and after purchasing the lift. Tony was top notch at answering all my questions and getting back to me within the same day. The lift is well made, super solid, and has no wobble. Quality is spot on. Customer service is top notch. If I am ever in need of another lift I will choose Advantage Lifts again, no question about it.
We just bought a SS-9000 XLT (extra Long and Tall) lift from Advantage Lifts. We called several times to ask questions prior to purchasing (spoke with Richard) and they were very knowledgeable and pleasant to deal with. After ordering, we picked the lift up at their Pennsylvania warehouse and had it loaded onto our trailer without issue. The lift was packaged very well and all components were properly protected for shipping (banded, bubble wrapped, shrink wrapped etc.). Once we started assembly, we followed their website (assembly) videos and had the lift up and running in about 4 1/2 hours. The pre-assembly prep done at the factory makes it very straightforward and easy to put together. We would definitely recommend Advantage Lifts to other buyers and will buy our next lift from them too. Great company to deal with!
I bought a lift from you at Mecum in Indy. Love it. Was even pulling people aside and bragging about it on the hot rod power tour as they were looking at a competitor's lift. My biggest problem is trying to keep it clean.
We would like to compliment your delivery and set up employee, Chris, for the excellent service he provided us last week. His professionalism and ability to get to the bottom of the situation quickly exceeded our expectations. Such a commitment to great customer service is to be commended. You can be sure that I will recommend your company for a great product and great customer service.
Thank you again,
Pamela and Jerry
I got my lift working today, and I love it! The instructional videos made it simple to install. Can't wait to start my next project, this lift is going to make things a lot easier.
I picked up two lifts last week in Wichita and the installations went great. Did both in about 6 hours thanks to your videos.
Also, thanks for making the shipping frames fit my trailer.
To everyone at Advantage Lifts,
I just love this product. My contractor installed my lift in 4 hours. Just put the cars in the garage.
Thank you so much.
I watched many of your videos on lift assembly, and they are very good. Thanks for putting them out there. In my opinion they are the best out there.
Just wanted to send you a note to say thanks for answering all my questions, and to say that it was a pleasure doing business with you. Lewis did a great job on the install, he knows his business very well, and he has a great sense of humor.
Just wanted to send you a picture of my newly assembled lift. It arrived on time, all the pieces were included (rare these days) and I was able to assemble all of it with the help of my engine lift and my wife. Your videos were a great asset in the assembly process. I'm thrilled, and want to thank you for your help in making this happen. Hope to see you at some future event.
Just wanted to let you know we got the lift installed. Love it...absolutely love it. Works great, looks great. The guys that put it up did a fantastic job and I would absolutely recommend them to put up all your lifts in southeastern Wisconsin.
I picked up my lift on Tuesday in Orlando. With the help of your excellent website instructions, two friends and I assembled it in about 3 1/2 hours on Wednesday evening...they are both pretty good mechanics! As you can tell by the picture below, my wife is as thrilled with it as I.
Thanks for a great product and excellent support!
Longboat Key, FL
I received the SS 9000XLT lift and installed it per your great instructional video. What a wonderful add to my garage. You are more than welcome to use me as a reference anytime.
I just wanted to thank you for your help with the lift. We built our new garage for this lift and we love it!! Here are a few pictures, we just put the cars on the lift today!!
I first saw your lift at a Barrett Jackson auction. I liked the design, but didn't have a place to put it. This past summer, I expanded my two-car garage, then purchased and installed a SS9000HD lift. Due to your excellent design, I assembled it alone in about 10 hours, using a floor jack and a four wheel dolly. "It is so simple a seventy year-old can do it."
Thanks for all your help, I received the lift last Friday, it was in perfect shape. My son and I got the lift set up on Saturday afternoon, took about 3 hours to get it together (thanks to your videos).
Photo attached is of the lift I purchased from your company. My wife and I really like the lift.
I am quite pleased with it and the quality of the lift and its ease of operation and assembly.
I have attached some pictures of my lift after my buddies and I finally installed it in my new garage. The installation was delayed for well over a year from when I purchased it because of unforeseen problems with the construction of the garage.
The lift is working great and I could not be happier with my choice of an Advantage Lifts lift. My car club buddies who helped install the lift have installed a large number of lifts made by many different companies and all agreed that the Advantage Lifts lift was the easiest to install and adjust of all the lifts that they have installed. It has features such as the locks and heavier gauge steel that they really seemed to prefer over other brands they have set up.
I also really appreciate the customer service I have received since the purchase. The motor capacitor went bad, most likely my fault due to the time the unit sat in storage and improper operation by me, but you replaced it promptly, no questions asked.
My garage is large enough that I am thinking about installing a second lift. If I do so, it will be another from Advantage Lifts just like the first one.
Great product, great customer service, extremely satisfied customer.
Attached is the photo of my new lift...WOW!!!!! I can't believe I went this long without one... I had a group of engineers / managers help put it together a few comments made during / after assembly...
I am so pleased that I bought your lift rather than the Eagle Lift…
I haven't put it up yet but the '37 is lower and fit fine. I really love this lift. I am 6'3" and I can put it up high enough that I can't reach the car. Works great, I love it!
Got it all done and in use. It is even nicer then I expected, and installation went very well in about 5 hours. Three friends with lifts have come by to take a look and all said "wow, way nicer then mine"!
Thanks for everything!
Just a quick note to say how much I love my new lift. I researched these lifts for over 1 year. I first saw yours at the Mecum auction in Kissimmee, FL. I then attended the Syracuse Nationals in upstate N.Y. as they had several lift companies on site, and I looked at them all. None of the other lifts even came close. When I learned you would be at the Mecum auction in Harrisburg, PA, my wife and I drove to Harrisburg, just to look one more time. Well, I was sold and placed my order on site.
Thanks for a great product.
Subject: Satisfied Customer
Just a note to let you know how pleased I am with the lift I purchased from you at the Mecum auction in Indianapolis.
The quality of material vs. the cheaper brands is well worth the difference in price.