Shipping & Delivery

Freight/Shipping

Advantage Lifts uses common carriers, FedEx Ground, XPO, and independent freight haulers for shipping. We negotiate the most competitive freight rates possible and pass these savings along to our customers. We make every effort to minimize freight charges to our customers and provide for timely delivery. Most items in stock will ship within two business days. Advantage Lifts will not be liable for any damages related to unavailability of inventory or delays in shipping. Advantage Lifts ships all products FOB our warehouses. Title for goods passes to customer when product leaves our dock. Call Sales at 316-648-6213 for a specific freight quote.

Delivery and Unloading

Customer is responsible for unloading shipment from truck. Advantage Lifts will assume no responsibility for any additional charges or damages that may be incurred as a result of unloading from the delivering carrier's truck. Freight carriers have restrictions on delivering to residential addresses and may require pick-up at freight terminal. Lifts will require a fork-lift to unload. It is advantageous in those cases to ship to a freight terminal where the terminal personnel will unload the product and load it onto the customer's trailer or truck. Lifts cannot be unloaded using a lift gate vehicle. We cannot advise customers of exact time of delivery as we do not ship on our own trucks. We will give our customers an estimated time of delivery and provide them with tracking information.

All shipments must be inspected immediately upon receipt.

For your protection, any external damage must be noted on the Bill of Lading at the time of delivery in order to qualify for a claim against the freight carrier. Concealed damages must be reported to the freight company within three days of delivery. It is the customer's responsibility to file for damage claims against the freight company. Shortages/missing parts must be reported to Advantage Lifts customer service within seven days of delivery.